AI-Powered Customer Flow & Conversion System
Retail chain that implemented a full acquisition and retention system, connecting ads, offers, and customer behavior to drive consistent store traffic.
The challenge
Royal Farms relied heavily on organic foot traffic and lacked a structured system to drive consistent customer acquisition and repeat visits.
Marketing efforts were disconnected from actual store performance, making it difficult to track what was driving revenue.
Without a unified system, promotions, offers, and customer engagement were inconsistent across locations.
Our strategy
We designed and deployed a full customer acquisition and conversion system connecting ads, funnels, and retention.
Our approach included:
Running geo-targeted ad campaigns across Meta and Google
Building location-based landing pages for offers and promotions
Implementing AI-driven SMS and email follow-up for retention
Tracking customer behavior from click to in-store visit
Optimizing offers and campaigns based on performance data
The results
+38% increase in store traffic from digital campaigns
+27% increase in repeat customers
2.4x higher conversion rate on promotions
Improved visibility across acquisition and in-store performance
More predictable and scalable customer flow
